C-38 Licensed · EPA 608 Certified

Ice Machine
Repair, Cleaning & Installation

No ice means unhappy customers and lost bar revenue. Scale buildup, low production, dirty ice, compressor failures, error codes — we service Manitowoc, Hoshizaki, Scotsman, Ice-O-Matic, and all commercial ice machine brands across the Bay Area.

(408) 581-2241
500+ Repairs Completed
5.0 ★ Google Rating
All Brands Ice Machines
Same Day Service Available
CA License #1127709 EPA 608 Universal 5.0★ Rated
WHAT WE DO

Ice Machine Services

Complete repair, deep cleaning, and installation for all commercial ice machine types and brands.

Low Production & Breakdown Repair

Not making enough ice or none at all? We diagnose compressor issues, water inlet valve failures, harvest assist problems, bin switch malfunctions, and control board errors. Most repairs completed same visit with parts in stock.

Deep Cleaning & Descaling

Scale buildup is the #1 cause of low ice production. We perform full descaling of the evaporator plate, sanitize water lines and the ice bin, replace water filters, and clean condenser coils. Essential for Bay Area water with high mineral content.

Water System & Filtration

Water filter replacement, inlet valve repair, water line connections, drain line service, and water pressure adjustments. Proper filtration extends evaporator life and improves ice quality and taste.

Compressor & Refrigerant Service

Compressor diagnostics, refrigerant leak detection and repair, hot gas valve service, and expansion valve replacement. All refrigerant work performed under EPA 608 regulations with proper recovery equipment.

New Ice Machine Installation

Full installations including water supply connection, drain line setup, electrical wiring, and bin/dispenser configuration. We help size the right machine for your daily needs — from 200 lb/day bar units to 2,000+ lb/day production systems.

Preventive Maintenance

Scheduled cleaning, descaling, filter replacement, and performance checks every 6 months (quarterly for high-volume). Keeps production at rated capacity and extends equipment life. See maintenance plans.

Commercial Ice Machine Repair: What to Know

Commercial ice machines are more complex than most people realize. They combine a refrigeration system, water supply, and mechanical harvest mechanism into one unit that needs to produce hundreds of pounds of clean ice daily. When any part of that system fails, production drops or stops entirely.

The Bay Area presents specific challenges for ice machines. High mineral content in local water accelerates scale buildup on evaporator plates — the #1 cause of reduced ice production. Warm ambient temperatures in kitchens (especially near cooking equipment) force condensers to work harder, shortening compressor life. And California food safety regulations require ice machines to be properly maintained and sanitized.

Types of Ice Machines We Service

Modular ice makers (head units on bins), undercounter ice machines, countertop dispensers, ice and water combo units, flake ice machines, nugget ice machines, and large-capacity production units. We handle cube, half-cube, flake, nugget, and crescent ice types from all manufacturers.

Brands We Service

Manitowoc, Hoshizaki, Scotsman, Ice-O-Matic, Follett, and Koolaire. We carry common parts for Manitowoc and Hoshizaki (the two most popular brands) and can source specialty components within 24 hours for other manufacturers.

Ice Machine Not Producing?

Use our free diagnostic tool to troubleshoot low production, dirty ice, error codes, leaks, and unusual noises.

Try Diagnostic Tool
Low ice production Ice tastes or smells bad Machine leaking water Error code on display
FAQ

Ice Machine Questions

Ice machine repair typically costs $150 to $1,200. A cleaning and descaling service runs $200–$350. Water valve or fan motor replacement is $150–$400. Compressor replacement is the most expensive at $800–$1,200. We provide a clear quote before starting any work.
The most common cause is mineral scale buildup on the evaporator plate, which insulates the ice-making surface and reduces production. Other causes include a dirty condenser, clogged water filter, low water pressure, high ambient temperatures, or a failing compressor. A professional descaling and cleaning often restores production to near-original levels.
Most manufacturers recommend cleaning and descaling every 6 months. In the Bay Area, where water has higher mineral content, we recommend quarterly cleaning for high-volume machines. Regular cleaning maintains production, improves ice quality, extends equipment life, and meets health department requirements. Learn about maintenance plans.
Ice needs vary by operation. Quick-service restaurants need about 1.5 lbs per customer, full-service restaurants about 1 lb per customer, and bars about 3 lbs per seat. A 100-seat restaurant might need a machine producing 400–600 lbs/day. We can help calculate exact requirements based on your operation and recommend the right unit.
Both are excellent commercial ice machine brands. Manitowoc machines are generally easier and less expensive to repair, with more standardized parts. Hoshizaki units tend to be more durable long-term but can be more expensive to service. The best choice depends on your volume needs, budget, and ice type preference. We service both brands equally well and can advise based on your specific situation.

Ice Machine Service Across 3 Bay Area Counties

Commercial ice machine repair, cleaning, and installation throughout Santa Clara, San Mateo, and Santa Cruz counties. Based in Los Gatos.

View all 37+ cities we serve →

Need Ice Machine Service?

Repair, deep cleaning, or new installation — one call covers it. All brands, same-day service available.

Call (408) 581-2241
Same-Day Service Available C-38 Licensed · CSLB #1127709